1. Are silver beads and glass beads sold on our site compatible with others?
Yes. The hole size of our silver beads and glass beads is 4.4 mm to 4.9 mm, and they are compatible with silver beads for 3 mm bracelets that are sold worldwide including DeFFego, Pandora, Chamilia, etc.
2. How much does shipping cost?
The shipping cost and options will be automatically calculated during checkout, before you enter your credit card information. The exact cost will depend on your shipping address, distance, the weight of your package, the shipping carrier (i.e. UPS, US Postal Service) and the method you prefer (i.e. UPS Ground, UPS 2nd Day, USPS Express Mail, Priority Mail etc.).
3. Who can purchase silver jewelry at this site?
All resellers can buy silver jewelry from us: Retailers, wholesalers, distributors, flea market venders, home businesses, etc.
4. What is the minimum order amount of silver jewelry?
Initial order: US$100.00 Reorder: US$100.00
5. How can I order silver jewelry?
By online, Phone, Fax or Email.
6. What information do you need to order?
Business name (or Personal name) and tax ID (If have), address, phone number, your name, and credit card information.
7. How fast do we ship?
We ship all orders received before noon (EST) on the same day; orders received afternoon may be shipped on the next business day.
8. Do you accept international orders?
Yes. We have customers ordering from all over the world from Germany to Japan.
9. How can I pay for my order?
We accept all major credit cards: Visa, Master Card, American Express, and Discover. We also accept money orders and certified checks. Orders placed with money orders or checks are processed only after receipt and verification.
10. Do I have to pay sales tax?
No. Sales tax will not apply. (NJ State Customers - Tax ID or Business information required)
11. What is your return policy?
Please thoroughly examine your merchandise upon receipt. We accept returns only for defective items that are found within 14 days of receiving the merchandise, in original condition, and before being sold to another customer.
If a defect is found, you must contact us for the return confirmation number, which is mandatory in order for us to process the return.
12. Do you have a discount policy?
Yes, our discount rate is as below: More than $300: 3% More than $700: 5% More than $1,000: 7% More than $3,000: 10%
13. What are your business hours?
Monday to Friday: 9 AM - 6 PM (Eastern Time) Saturday, Sunday & Major Holidays: Closed
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